Insurance & Payment at Zoe Dental.
We're Out of Network for Most Patients... So We've Redesigned the System Around You.
Clear Costs. Upfront Payment. No Surprise Bills Later.
At Zoe Dental, we believe patients should understand the cost of care before treatment begins.
That is why we use a transparent, upfront payment model. Before moving forward with treatment, our team reviews your estimated cost, explains available payment options, and helps you understand how insurance reimbursement may work if you choose to use your benefits.
You pay Zoe Dental at the time of service. Then, when applicable, our team files the insurance claim on your behalf so reimbursement can be sent directly to you.
No confusing balance bills after the fact. No waiting weeks to find out what you owe. No surprise statement showing up after your appointment.
.01
We Talk Through the Cost

Before treatment begins, we review your estimated cost with you clearly. No vague ranges. No “we’ll see what insurance says.” Just a straightforward conversation about what your care involves and what you can expect to pay.
.02
You Pay at Your Visit

Payment is collected at the time of service, so there is no mystery bill showing up weeks later. You leave knowing your part is handled.
.03
We File Your Insurance Claim for You

If you choose to use your dental benefits, we submit the claim on your behalf when applicable. You do not have to chase forms, decode insurance language, or figure out where to send what.
.04
Reimbursement Comes Back to You

Once your claim is processed, any insurance reimbursement is sent directly to you, typically within 2–3 weeks depending on your insurance provider.
No surprise bill later. Just reimbursement coming back to you after your visit, which is admittedly the best kind of mailbox surprise!
Why We Do It This Way
Traditional dental billing can leave patients confused about what they actually owe. A claim gets filed, insurance processes the visit, and weeks later a bill may arrive for a balance the patient did not expect.
We don’t want that experience for you.
Our approach is designed to make payment clearer from the beginning. You know the cost before treatment, you pay at the time of service, and our team helps with the insurance claim process when benefits apply.
Ready to experience dentistry done differently?
Complete the form and a member of our team will personally reach out to learn more about your needs, answer any questions, and help coordinate your first visit.
Please note that your preferred date and time help us understand your availability, but your appointment is not confirmed until a member of our team connects with you directly.
Prefer to connect now? Call us at (828) 274-1616.
You can also find us on Facebook, Instagram, TikTok and YouTube.